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Beginner's Snow School

Beginner FAQ — everything first-timers ask, answered

We've compiled the most common beginner questions, covering lift passes, equipment, ski boots, children's lessons, safety rules, weather and more. Click any question to expand the answer.

1Do I need to buy a lift pass before my first time skiing?

Not necessarily.Brand-new serviced apartments with private bathrooms; room types include double rooms, family rooms for three and four-person two-bedroom suites, each with a parking space.

Some resorts require a lift pass before entering designated areas or starting lessons; at some resorts, beginner practice areas may not require a lift for now.

We'll help you choose the right lift pass based on the following:

  1. Your Ski Level
  2. Daily Snow Conditions
  3. Resort Opening Status
  4. Lesson Content
  5. Does the teaching area require taking a lift?

This avoids buying the wrong type of pass or incurring unnecessary costs.

2How do I buy a lift pass?

Most resorts currently sell lift passes through the following channels:

  1. On-site Ticket Machine
  2. Resort Ticket Counter
  3. Resort Official Website
  4. Travel platforms such as Klook or KKday (selected resorts only)

Pass types, validity and prices vary by resort. First-time skiers are advised to ask their instructor first, then buy the pass that suits them.

3How do I rent ski equipment for the first time?

Most ski resorts have professional rental shops where staff help you choose and try on equipment. Renting usually requires the following information:

  1. Height
  2. Weight
  3. Shoe Size
  4. Ski Level

First-time skiers should simply tell staff you're a beginner. Standard ski equipment includes:

  1. Snowboard or Skis
  2. Ski Boots
  3. Bindings
  4. Ski Poles (for skiing)
  5. Helmet

Some rental shops also offer the following:

  1. Ski Jacket
  2. Ski Pants
  3. Goggles

Actual items available for rental are subject to each resort's and rental shop's rules.

4How do I try on ski boots for the first time?

When trying on ski boots for the first time, don't over-tighten the buckles right away. The correct method is as follows:

  1. Put on suitable ski socks.
  2. Once your boots are on, your toes should lightly touch the front.
  3. Press your heel firmly back so it sits snugly at the rear of the boot.
  4. Fasten the buckles gently in order; there's no need to tighten them fully at once.
  5. Try standing and slightly bending your knees to check your heel doesn't lift noticeably.
  6. If unsure about size or fit, ask the rental shop staff for help.
  7. You can also wait for your instructor to arrive and have them help check.

Ski boots usually feel tighter and stiffer than regular shoes the first time — this is completely normal.

But if the following occursNumb toes, noticeable pain, excessive pressure, or inability to stand normally, please ask staff to change the size or readjust immediately.

5What items should first-time skiers bring themselves?

We recommend bringing the following items:

  1. Ski Socks
  2. Warm Base Layer or Moisture-wicking Top
  3. Mid-layer Warm Clothing
  4. Waterproof Ski Gloves
  5. Neck Gaiter or Windproof Mask
  6. Beanie
  7. Sunscreen
  8. Lip Balm
  9. A small amount of cash or coins
  10. A phone with a working internet connection

A small amount of cash is handy for lockers, vending machines or facilities that don't accept electronic payment. Skis/snowboards, ski boots, helmets, ski jackets and pants can usually be rented at the resort.

6What age can children join ski lessons?

Age requirements vary by resort and course. To balance safety and learning outcomes, our ski school generally follows these arrangements:

  1. Under 7 Yearschildren are, as a rule, given one-on-one lessons.
  2. 7 Years and Olderchildren can be arranged into small-group lessons based on age, ski level and circumstances.

Younger children need more care. Instructors may need to help them put on and take off gear, move around, rest and get on and off lifts, so one-on-one lessons are usually safer.

7How are lessons arranged when children under 7 join with other family members?

If a group includes children under 7, the instructor will prioritize the youngest children. Other adults or older students may need to wait briefly in a safe area.

When a child rests, eats, uses the restroom or pauses from fatigue, the instructor can guide other accompanying students as the situation allows.

For safety, an instructor will not lead other students away while unable to look after a young child.

8Can adults and children take lessons together?

Yes.But if a child is skiing for the first time, we generally don't recommend they follow exactly the same pace as adults. The main reasons are:

  1. Different Learning Speeds
  2. Significant Fitness Differences
  3. Different Understanding & Communication Styles
  4. Different Lesson Content
  5. Different Practice Pace

When adults and children take a lesson together, the pace usually has to follow the youngest, least experienced or least fit student. If you'd like both adults and children to get a fuller learning experience, we recommend arranging separate instructors.

9What safety rules should first-time skiers know?

Skiing carries certain risks; always follow instructor guidance and resort rules. Basic safety principles are as follows:

  1. Control your speed so you can slow down or stop at any time.
  2. Keep a safe distance from skiers ahead of you.
  3. When overtaking others, always leave enough space.
  4. Don't stop in the middle of a slope, at bends, or in blind spots.
  5. After a fall, once it's safe, move to the side of the run as soon as possible.
  6. When walking, putting on or removing gear, or going up and down slopes, stay near the edge of the run.
  7. Before entering a slope, check whether other skiers are approaching from above.
  8. When using lifts and magic carpets, follow staff and instructor guidance.
  9. Do not head to unfamiliar slopes on your own without your instructor's consent.
  10. Do not enter closed, prohibited or unopened tree-run areas.
  11. Tell your instructor immediately if you feel tired or unwell.
  12. Stop skiing immediately if you notice loose, damaged or uncomfortable equipment.

While skiing, don't push yourself out of fear of falling behind others.Safety always matters more than progress.

10Why can't lessons be held in certain areas?

Some Japanese resorts have special rules on outside ski instruction, meeting points and teaching areas. Common rules include:

  1. Commercial instruction is prohibited in some beginner areas.
  2. Gathering is prohibited at some lift entrances or exits.
  3. Some areas do not allow outside or private instructors to teach.
  4. Some resorts only allow lessons in designated teaching areas.
  5. Some resorts require instructors and students to meet at a designated point.
  6. Some areas may be temporarily restricted due to crowds, snow conditions or safety.

Therefore, your instructor may ask you to:

  1. About a 2 to 10-minute walk to the designated meeting point.
  2. Take a shuttle or lift to an area where instruction is permitted.
  3. Temporarily avoid crowded or no-instruction areas.
  4. Lesson locations adjust according to the resort's daily arrangements.
  5. Move from the original meeting point to a fixed teaching area.

All the above are normal arrangements — please follow your instructor's guidance. The actual teaching location is adjusted according to resort rules, daily opening status and safety conditions.

11Will lessons still go ahead in heavy snow?

Lessons normally go ahead on snowy days. Snowfall itself is usually not a reason to cancel, and fresh snow can even make for better skiing.

Lessons may need to be adjusted, postponed or cancelled in the following cases:

  1. Ski Resort Fully Closed
  2. Strong winds halt the main lifts
  3. Extreme Weather Affecting Safety
  4. The resort issues an official closure or evacuation notice
  5. Transport disruptions preventing instructors or students from arriving
  6. Teaching area cannot be safely used

If only some lifts or runs are closed, lessons may still take place in other usable areas. If anything changes, we'll contact you as soon as possible to explain the arrangements.

12How do I contact my instructor on the lesson day?

Before lessons begin, we usually make contact via the following messaging apps:

  1. LINE
  2. WhatsApp
  3. WeChat

Before your lesson, make sure your phone has working internet and watch for message notifications.

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